Responding to requests
Contact details and enquiry content may be used to answer questions and communicate about a request you have made. This can include enquiries about the website, the venue or other matters you raise directly with Taste & Plate. We use the information in a way that is reasonably connected with understanding the request, providing a response and keeping the communication organised. We do not promise a particular response time through this policy.
Operating and improving the website
Technical and usage information may be used to operate, maintain, protect and improve https://tasteandplate.com. This may include identifying site faults, checking that pages function as intended and understanding broad patterns of site use. The purpose is to support a reliable and useful website experience. This policy does not state that Taste & Plate uses profiling, automated personalisation or marketing automation.
Protecting people and services
Information may be used where reasonably necessary to help maintain website security, prevent misuse and meet applicable obligations. For instance, technical information may assist with investigating unusual activity or preserving the integrity of the website. Any such use will be proportionate to the issue involved and limited to what is reasonably needed. We do not describe particular security systems or monitoring tools because operational arrangements may change.
Keeping required records
Personal information may be retained or used where reasonably necessary to meet legal, regulatory or administrative requirements. Where appropriate, that use remains connected to the context in which the information was first collected, such as managing an enquiry or maintaining a necessary record. We do not set out a fixed retention schedule in this policy, as the appropriate period can depend on the information and the purpose for which it is held.