Taste & Plate · Legal information

Privacy Policy

This Privacy Policy explains how Taste & Plate may handle personal information about visitors to https://tasteandplate.com and people who communicate with Taste & Plate.

Effective date18 September 2026

Information this policy covers

This policy concerns personal information that Taste & Plate may receive through website use or direct communications. The information involved will depend on how you choose to interact with us and what is reasonably relevant to your enquiry.

01Information you provide directly

We may collect information when you contact Taste & Plate or otherwise choose to provide details through the website. This may include your name, email address, phone number and the content of your enquiry. For example, if you email [email protected] or call +64 4 889 5632, the details you give us may form part of the communication record. Please provide only information that is relevant to your request.

02Website and device information

When you use https://tasteandplate.com, technical and usage information may be generated as part of operating, securing and improving the site. This may include an IP address, browser or device information, pages viewed, the page that referred you to the site, and the timing of interactions. These categories help us understand website use at a high level and investigate technical issues where needed.

Technical details
IP address, browser type, device information.

Usage details
Pages viewed, referring page and interaction timing.

03Information from communications

Email, phone and website communications may create a record of the communication and information included in it. This can include the way you contacted us, the subject of your enquiry and any details needed to understand and respond to it. Taste & Plate may use that record to reply, follow up where appropriate and manage the enquiry in its original context. We do not ask you to include unnecessary personal information in a message.

02 · Purpose

How information may be used

Responding to requests

Contact details and enquiry content may be used to answer questions and communicate about a request you have made. This can include enquiries about the website, the venue or other matters you raise directly with Taste & Plate. We use the information in a way that is reasonably connected with understanding the request, providing a response and keeping the communication organised. We do not promise a particular response time through this policy.

Operating and improving the website

Technical and usage information may be used to operate, maintain, protect and improve https://tasteandplate.com. This may include identifying site faults, checking that pages function as intended and understanding broad patterns of site use. The purpose is to support a reliable and useful website experience. This policy does not state that Taste & Plate uses profiling, automated personalisation or marketing automation.

Protecting people and services

Information may be used where reasonably necessary to help maintain website security, prevent misuse and meet applicable obligations. For instance, technical information may assist with investigating unusual activity or preserving the integrity of the website. Any such use will be proportionate to the issue involved and limited to what is reasonably needed. We do not describe particular security systems or monitoring tools because operational arrangements may change.

Keeping required records

Personal information may be retained or used where reasonably necessary to meet legal, regulatory or administrative requirements. Where appropriate, that use remains connected to the context in which the information was first collected, such as managing an enquiry or maintaining a necessary record. We do not set out a fixed retention schedule in this policy, as the appropriate period can depend on the information and the purpose for which it is held.

Cookies and website technologies

Taste & Plate may use cookies and similar website technologies to help https://tasteandplate.com function, remember relevant preferences where applicable, understand use of the site and support security. Cookies are small pieces of information that a website may place or read through a browser. The technologies used and their role can vary as the website is maintained, so this policy gives a high-level explanation rather than a technical list of individual tools.

05 · Your information

Security, retention and your privacy choices

Security measures

Taste & Plate may take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. The appropriate measures can depend on the nature of the information and how it is handled. While we aim to protect information with care, no method of transmission over the internet and no method of storage can be guaranteed completely secure. Please take care when deciding what information to send through online communications.

Retention

Personal information may be kept only for as long as it is reasonably needed for the purpose for which it was collected, related operational needs or applicable obligations. The appropriate period may vary according to the nature of an enquiry, the information involved and any requirement that applies. When information is no longer reasonably needed, it may be deleted, de-identified or otherwise handled as appropriate in the circumstances.

Access and correction

You may contact Taste & Plate to ask about personal information held about you or to request correction of information you believe is inaccurate, incomplete or out of date. To help us process a request, we may need enough information to understand the request and may need to confirm your identity or connection with the information concerned. Requests will be considered in the circumstances. Start by writing to [email protected] with a clear description of what you are asking us to review.

06 · Current version

Policy changes and privacy contact

Updates to this policy

Taste & Plate may update this Privacy Policy from time to time. If we do, the revised version will be published on this page with an updated effective date. If you want the current information about how this policy applies, please review this page periodically. The effective date for this version is shown below and identifies when these terms took effect.

Effective date18 September 2026